Tenant Verification, Aadhaar & Police Compliance

Question 1

How does PG Master perform 60-second Aadhaar eKYC verification?

Accepted Answer

During digital onboarding, the resident enters their Aadhaar number and confirms the OTP sent directly from UIDAI. PG Master verifies their identity in real-time, retrieving verified demographic data and high-resolution government ID photos.

Question 2

Can forged or fake Aadhaar cards be detected by PG Master eKYC?

Accepted Answer

Yes! Because verification is executed directly against official UIDAI databases via secure OTP, forged or altered physical ID photocopies are instantly rejected.

Question 3

Does PG Master store sensitive Aadhaar numbers in compliance with Indian privacy laws?

Accepted Answer

Yes, all resident identity documents are encrypted using enterprise 256-bit SSL encryption and stored in strict compliance with UIDAI and Indian data privacy regulations.

Question 4

How does PG Master generate police verification dossiers?

Accepted Answer

PG Master automatically formats verified eKYC demographic data, permanent addresses, and emergency contacts into standardized PDF reports ready for immediate municipal submission.

Question 5

Is police verification of tenants mandatory across Indian cities?

Accepted Answer

Yes, police verification is mandatory across metropolitan districts including Bengaluru, Delhi NCR, Mumbai, Pune, and Hyderabad under local municipal codes.

Question 6

What happens if a resident does not have an Aadhaar-linked mobile phone?

Accepted Answer

If OTP verification is unavailable, wardens can fall back to high-resolution OCR scanning of government IDs alongside secondary facial photo verification inside the app.

Question 7

Can tenants sign rental agreements digitally on their mobile phone?

Accepted Answer

Yes, residents review your customized agreement clauses and eSign digitally via OTP verification on their smartphone prior to room admission.

Question 8

Are digital rental agreements signed via OTP legally admissible?

Accepted Answer

Yes, OTP-authenticated electronic signatures backed by verification timestamps comply fully with the Indian Information Technology Act and contract guidelines.

Question 9

Can property owners customize agreement clauses and house rules?

Accepted Answer

Yes, you can build custom agreement templates incorporating specific notice period rules, visitor timings, submeter charges, and security deposit terms.

Question 10

How does self-service mobile check-in work for new residents?

Accepted Answer

You dispatch a WhatsApp onboarding link; the resident uploads their photo, verifies Aadhaar eKYC, and eSigns their agreement from home before arriving at your property.

Question 11

Can wardens export police verification records in bulk?

Accepted Answer

Yes, our bulk export tool lets wardens download complete verification dossiers for entire buildings, floors, or specific check-in date ranges in one tap.

Question 12

Does the system capture both student profiles and working professional profiles cleanly?

Accepted Answer

Yes, PG Master categorizes residents cleanly, recording corporate employer details for working professionals and college course/parent details for students.

Question 13

Can wardens capture room condition inventory photos during check-in?

Accepted Answer

Yes, during check-in, wardens can capture photos of room furniture, AC condition, and keys to create an immutable check-in inventory record.

Question 14

How are emergency contacts stored and accessed during late-night emergencies?

Accepted Answer

Verified parent or local emergency contacts are stored securely in each resident's cloud profile, accessible instantly by authorized wardens during emergencies.

Question 15

Does PG Master track foreign national check-ins and Form C requirements?

Accepted Answer

Yes, our onboarding module captures passport numbers, visa expiration dates, and nationality details required for statutory Form C foreign resident reporting.

Question 16

Can tenants update their emergency contact information from their app?

Accepted Answer

Yes, residents can update their verified emergency contact numbers anytime via the Tenant App, ensuring immediate record synchronization.

Question 17

How does the system prevent blacklisted or problem tenants from re-entering?

Accepted Answer

If a resident is marked as 'Evicted/Blacklisted' due to misconduct, their phone number and identity profile trigger instant warnings if re-admission is attempted.

Question 18

Can I download individual check-in summary sheets for paper filing if desired?

Accepted Answer

Yes, although PG Master provides 100% cloud storage, you can download formatted 1-page admission summary PDFs for physical filing anytime.

Question 19

How does eKYC verification streamline seasonal college admission rushes?

Accepted Answer

By allowing hundreds of incoming students to complete eKYC verification and agreement signing digitally from home, front-desk queues are completely eliminated.

Question 20

Are tenant records preserved after a resident checks out?

Accepted Answer

Yes, complete historical records, signed agreements, and payment ledgers remain archived securely in your inactive tenant vault for multi-year audit compliance.

Question 21

Can wardens verify identity using passport or driving license OCR?

Accepted Answer

Yes, alongside Aadhaar eKYC, our AI OCR engine extracts names, dates of birth, and ID numbers accurately from Indian driving licenses and passports.

Question 22

Does the platform verify tenant workplace email addresses?

Accepted Answer

Yes, when admitting corporate working professionals, wardens can trigger automated verification emails to corporate work domains for secondary validation.

Question 23

Can parents view eSigned agreements and house rules via the parent portal?

Accepted Answer

Yes, registered parents receive copies of the eSigned hostel agreement and institutional conduct guidelines directly on their WhatsApp portal.

Question 24

How does PG Master protect tenant data from unauthorized warden downloading?

Accepted Answer

Role-based security prevents wardens from performing bulk data downloads or accessing sensitive demographic records outside daily operational check-ins.

Question 25

Is data deletion available if a resident requests account deletion under privacy rules?

Accepted Answer

Yes, residents can submit formal data deletion requests upon check-out closure in compliance with digital personal data protection norms.

Question 26

Can I attach scanned copies of physical character certificates to student profiles?

Accepted Answer

Yes, wardens can attach unlimited supplemental PDF documents, character certificates, and medical records directly inside each resident's cloud folder.

Question 27

How fast can I generate police verification reports for an entire 100-bed property?

Accepted Answer

Generating complete, organized police verification dossiers for 100 residents takes less than 3 seconds using our automated bulk PDF compiler.

Question 28

Does PG Master support digital check-out and inventory sign-off?

Accepted Answer

Yes, the digital check-out checklist prompts wardens to inspect furniture condition and AC remotes before authorizing deposit refund statements.

Question 29

Why is digital onboarding safer than taking physical Xerox copies?

Accepted Answer

Physical Xerox files can be lost, forged, or accessed by unauthorized staff, while encrypted cloud eKYC creates an immutable, government-verified security audit trail.

Question 30

Can property owners access verified check-in records while traveling abroad?

Accepted Answer

Yes, property owners can review newly admitted profiles, eKYC photos, and signed agreements 24/7 from anywhere in the world using the Owner App.

Tenant Verification, Aadhaar & Police Compliance FAQs

Tenant Verification, Aadhaar & Police Compliance Answers & Frameworks

Explore Other FAQ Categories

Rent Collection & UPI Automation

Room Allocation & Bed Shifting Management

Electricity Submeters & Utility Billing

Owner Dashboard & Multi-Branch Management

Tenant App, Receipts & HRA Exemption

Legal Agreements, Notice Periods & Security Deposits

Pricing, Free Trial & Setup Support

Ready to Put Your PG Business on Autopilot?